Treating Patients with Anxiety – Model of Aesthetic Dentistry

Visiting the dentist can be a daunting experience, especially for those who suffer from anxiety.

Dental anxiety is a common occurrence, with roughly one in six patients experiencing it to some degree or another. The good news is that measures can be taken to reduce the impact of anxiety and make dental visits more manageable. In this article, we’ll discuss how dental professionals can help patients manage their anxiety and make their visit to the dentist less stressful.

Understanding Anxiety in Dental Patients:

Before we dive into strategies for managing anxiety, it’s essential to understand what causes anxiety and how it manifests in dental patients. Dental anxiety can be triggered by various things, including the sounds and smells of the dental office, fear of pain, and the loss of control over the situation. The fear of being judged, scolded, or shamed by the dentist or hygienist can also contribute to dental anxiety. Patients experiencing anxiety may exhibit physical symptoms such as sweating, shortness of breath, rapid heart rate, and clammy hands.

It is important to note that dental anxiety is a common issue, affecting many patients of all ages and backgrounds. According to our mid-western Dental Association, up to 15% of their citizens experience dental anxiety. It is a valid concern that should be taken seriously by dental professionals.

Common Causes of Dental Anxiety:

There are many factors that can contribute to dental anxiety. Patients who have had traumatic experiences at the dentist in the past may be more likely to experience anxiety. For example, a patient who had a painful filling procedure in the past may feel anxious before any future dental appointments. The fear of pain or discomfort can also trigger anxiety, as well as the loss of control that patients experience when they are in the dental chair. Patients may feel vulnerable and helpless during dental procedures, which can be a significant source of anxiety.

In addition, patients with pre-existing anxiety disorders may be more susceptible to dental anxiety. These patients may have a generalized fear of medical procedures or may have had negative experiences with medical professionals in the past. It is important to take these factors into consideration when treating patients with anxiety.

Identifying Signs of Anxiety in Patients:

As a dental professional, it’s essential to be able to recognise the signs of anxiety in patients. Look for physical cues such as tense muscles or a clenched jaw. Patients with anxiety may also exhibit behavioural cues such as asking a lot of questions or requesting frequent breaks. Take note of any verbal cues as well, such as patients expressing fear or nervousness.

It is important to create a safe and comfortable environment for patients with anxiety. This can include providing distractions such as music or television, using calming language, and explaining procedures in detail to alleviate any fears or concerns. By understanding the causes and signs of dental anxiety, dental professionals can provide better care and support for their patients.

Communication Strategies for Reducing Anxiety:

Going to the dentist can be a nerve-wracking experience for many people, especially those who suffer from dental anxiety. As a dental professional, it is important to establish open and empathetic communication with anxious patients to help ease their fears and concerns. Here are some effective communication strategies that can help:

Active Listening and Empathy:

Active listening and empathy are essential tools for any dental professional dealing with anxious patients. Patients who feel heard and understood are more likely to feel relaxed and comfortable during their visit. To actively listen, start by asking patients how they are feeling and encourage them to express their concerns or fears. By listening and empathizing, you can establish a trusting relationship with your patient.

It's important to remember that dental anxiety is a real and common condition that affects many people. By acknowledging and validating your patient's feelings, you can help to reduce their anxiety and build their confidence in you as a dental professional.

Providing Clear and Simple Explanations:

Patients with anxiety may feel more in control if they know what to expect during their visit. As a dental professional, it's important to provide clear and simple explanations of procedures in terms that patients can understand. Using diagrams or models can also be helpful in explaining complex procedures, as patients are more likely to feel comfortable if they understand what each step of the procedure entails.

It's important to take the time to answer any questions that your patient may have and to provide reassurance throughout the procedure. Patients who feel well-informed and supported are more likely to have a positive dental experience.

Establishing a Safe Word or Signal:

Encouraging patients to use a safe word or signal if they are feeling overwhelmed can provide them with a sense of control during a dental procedure. Agree on a sign or phrase that patients can use if they feel uncomfortable or need a break. This way, patients can inform the dental professional of their needs without having to verbalize them.

It's important to respect your patient's boundaries and to take breaks as needed. By establishing a safe word or signal, you can help your patient feel more in control and reduce their anxiety during the procedure.

Overall, effective communication strategies are key to reducing anxiety in dental patients. By actively listening, providing clear explanations, and establishing a safe word or signal, dental professionals can help their patients feel more relaxed and comfortable during their visit.

Creating a Comfortable Environment:

Creating a comfortable and relaxing environment is an effective way to reduce anxiety in dental patients.

Designing a Calming Office Space:

Designing a calm and organized office space can go a long way in helping anxious patients feel comfortable. Consider using soothing colours, soft lighting, and comfortable furniture.

Offering Distractions and Entertainment:

Distractions such as music, videos, or movies can help to take the patient's mind off the procedure. Offering patients, the option to bring their own music is also a great way to help them feel more in control.

Providing Comfort Items:

Blankets, pillows, and stress balls can all provide patients with a sense of comfort and security during their visit. offer patients a blanket or pillow and other comfort items before conducting the treatment to put them at ease.

Pharmacological Approaches to Managing Anxiety:

In some cases, pharmacological approaches may be necessary to manage dental anxiety. These approaches should be used with care and caution and under professional supervision.